Mishal Aminullah
MA, PSM, PMP
Senior Program & IT Project Manager / Consultant
Mishal brings 12+ years of hands-on experience delivering complex IT and operational programs across healthcare, education, and nonprofit sectors. A decisive, data-driven leader, she combines deep project-and-program discipline (PMP, PSM) with practical product and implementation experience to translate strategy into measurable business outcomes — faster delivery, lower cost, and improved operations.
Over the course of her career Mishal has led cross-functional teams of up to 20, driving end-to-end implementations (ERP / supply chain, CRM integrations, reporting platforms) and full project lifecycles in settings that demand strong stakeholder collaboration and tight risk control. She has a proven record of improving delivery velocity and operational KPIs — for example, reducing project cycle time by ~25% through Agile/Scrum adoption and improving data accuracy and fulfillment metrics via targeted process redesign and systems work. Mishal is comfortable working with both technical and non-technical stakeholders, and she builds governance, dashboards, and controls that make project performance visible and predictable.
Core
Strengths
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PMO setup, portfolio management, resource planning, vendor management, and execution of technology implementations (SQL, Salesforce CRM, reporting tooling).
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Lean/Agile approaches to reduce waste, shorten cycle times, and tighten budget variance controls.
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Practical experience delivering IT solutions and training in education settings and hospital IT services — aligning technical solutions with clinical/educational workflows.
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Development of user training, manuals, and repeatable onboarding processes that increased retention and adoption after rollouts.
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Designing dashboards and data pipelines that give leaders the metrics they need to act quickly and confidently.
Selected Achievements
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Led supply-chain and CRM integrations that delivered measurable cost savings and improved fulfillment accuracy.
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Implemented Agile/Scrum practices that cut cycle times ~25% and improved on-time delivery across project portfolios.
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Built dashboards and reporting that materially improved executive decision-making and reduced reporting errors by significant margins.
Technical & Credential Highlights
PMP (Project Management Professional)
Professional Scrum Master / Scrum Fundamentals Certified (PSM / SFC)
MA in Education
Practical toolset includes SQL, Power BI, Salesforce CRM, ServiceNow, EPIC / Cerner exposure, Jira & Confluence.
How Mishal works with clients
Mishal typically partners as a program lead, delivery manager, or interim product manager to rapidly stabilize portfolios, re-baseline schedules and budgets, institute governance, and mentor internal teams. She is especially effective where projects need immediate triage and a combination of technical understanding, stakeholder diplomacy, and process discipline.
If you need disciplined, execution-focused leadership to get complex IT and operational programs across the finish line — with clear reporting, modern delivery methods, and measurable business results — Mishal is the consultant who will structure the work, reduce risk, and make outcomes predictable.